Refund and. Exchange

We have a 7 day return policy

  • which means you have 7days to request a return after you receive the item. To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags attached, and in its original packaging.
  • You will also need a receipt or proof of purchase. To initiate a return, you can contact us at Please note that returns need to be sent to the following address.If your return is accepted, we will send you a return shipping label with instructions on how and where to send the package.
  • Items returned to us without prior request for return will not be accepted. For any return issues, you can contact us at anytime.
  • damage and problems Please inspect your order upon receipt, if the item is defective, damaged or you have received the wrong item, please contact us immediately so we can evaluate the problem and make it right.
  • Exceptions/Non-Returnable Items Certain types of items cannot be returned, such as jewelry that has already been worn, custom-made products (such as special orders or personalized items), and jewelry that has been damaged and cannot be resold. If you have any questions or concerns about a specific item, please contact us. (The right of interpretation belongs to our store)
  • Unfortunately, we do not accept returns on specials or gift cards.

About exchange 
  • exchange After receiving the product, please confirm with the delivery staff whether the product is damaged. If it is not a quality problem or a return or exchange service caused by a wrong delivery product, the buyer will bear the freight (including freight, customs clearance fees and related taxes)

  • When you sign for the order, please make sure to check whether the delivery order is correct. In case of mismatched products, please contact us in time ( ) and we will resend you the real paired products as quickly as possible (all costs incurred will be borne by the buyer)
  • After the order is generated and sent out, no refund or cancellation of the order will be accepted without any reason
  • We are very sorry to every customer about earrings list products

    we do not accept returns and exchanges